How one Abuja restaurant ran ₦3.1M through one system.
Sunbird Grills & Café ran orders the way most Nigerian restaurants do — walk-ins, WhatsApp and calls all landing on one notepad. We deployed Mylo in 3 days. Here's what happened over the next 14 weeks.
From a notepad to one structured flow.
Before Mylo
Walk-ins, WhatsApp and calls — all on one notepad, shouted to your staff.
Misheard orders. Missing modifiers. Money collected "informally." Zero real-time visibility for the owner.
With Mylo
Customer → menu → payment confirmed → staff → fulfilled.
Every order through one structured workflow. Pickup & delivery couldn't reach your staff until payment cleared — informal collection, gone.
14 weeks, mid-January → 28 April 2026.
Why did they stop?
The owner relocated to the US partway through, and new management took the restaurant in a different direction. That's the honest reason the deployment ended.
The product never failed — Mylo ran the full 14 weeks at a 99% payment success rate, right up to the last order. This was an ownership change, not a Mylo problem. It's also why every DoubleU AI deal now includes a continuity clause — so a change at the top never means starting from zero.
Meet Mylo
The operating system behind those numbers — it takes the order, confirms the payment, routes it to your staff, and keeps your customer updated, on every channel.
What Sunbird's customers actually said.
Captured by Mylo, in their own words — including the honest feedback that pointed the staff straight at what to fix.
“Mylo service is great, and the delivery of the food I ordered…”
“I love the taste and how it's made. Keep it up.”
“Check the pizza crust; it's burnt.”
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